Microsoft Fabric
Sponsored Project • Master’s Thesis
Qualitative Research • Accessibility
How might we improve accessibility within a B2B SaaS end-to-end analytics and data platform?
The Challenge
Overview
Microsoft Fabric is an all-in-one enterprise solution comprising data movement, processing, ingestion, and analytics. Digital accessibility is important to ensure navigability and usability for users with visual, auditory, motor, and cognitive disability. For this ongoing client project, I led foundational research efforts to understand current accessibility practices and challenges, and identify areas for improvement within Microsoft Fabric.
* This project is under NDA. Please feel free to reach out to learn more.
My Role
Lead UX Researcher
The Team
1 Designer
1 Researcher (me!)
Tools
Figma
Microsoft 365, Teams
Timeline
September 2024 - Current
Research Methods
Literature Review
Comparative Analysis
Product Teardown
Semi-Structured Interviews
Qualitative Coding
Thematic Analysis
My Work
01
Crafted and executed a research plan consisting of a literature review, comparative analysis of 20 platforms, and a product teardown of Power BI.
02
Interviewed 20 users and stakeholders and generated 13 codes and 54 sub-codes to synthesize qualitative findings using an inductive thematic analysis approach.
03
Increased team alignment by organizing meetings and regular presentations with clients and other stakeholders.
Image 1: Interviewing a research participant